Getting Error [400]: Occurred while opening the vSphere Client or Web Client

  • Post category:VMware / Vmware vSphere
  • Post last modified:August 2, 2024

While working on my Test Lab I recently came across this issue where Once I opened the vCenter Web client or Vsphere Client (Flash) and tried to login

vSphere Client is a software application developed by VMware that allows administrators to manage VMware vSphere environments. It provides a graphical user interface (GUI) through which administrators can perform various tasks related to virtual machine management, host configuration, networking, storage, and more.

I got the below Error:

vSphere Client (Flash): [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status: Responder, sub status: null.

Web Client (HTML 5) : [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. An error occurred while processing the metadata during vCenter Single Sign-On setup – java.lang.reflect.InovocationTargetException

Below are the Screenshots of the Error:

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

While reviewing the Setup I noticed the below Difference in the PSC and vCenter Server.

I SSH to the PSC and Checked the Time using the below Command:

Date

PSC SSH:

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

vCenter SSH:

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

Here is My System Time:

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

So definitely there was a mismatch in the Time between the vCenter and the PSC.

I thought this is not right and I went into the PSC VAMI and found the Timezone as my Own i.e. IST.

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

However while looking into the vCenter VAMI I can see the Timezone set as GMT-10.

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

So I just changed the Timezone of the vCenter appliance to IST 

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

Now I can open the vCenter Appliance without any issues.

Unable to login to vCenter getting Error [400] An error occurred while processing the authentication response from the vCenter Single Sign-On server. Details: Status: urn:oasis:names:tc:SAML:2.0:status:Responder, sub status: null.

 

Hope this article has clarified your doubts in case if you came across this issue.

Ashutosh Dixit

I am currently working as a Senior Technical Support Engineer with VMware Premier Services for Telco. Before this, I worked as a Technical Lead with Microsoft Enterprise Platform Support for Production and Premier Support. I am an expert in High-Availability, Deployments, and VMware Core technology along with Tanzu and Horizon.

This Post Has One Comment

  1. haikalshiddiq

    thanks bro for sharing, it works on vxrail node appliance.

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